What are the key cutoff times that proprietors ought to know about within the following a half year?

 – Harveys Advice: The only thing to worry about is to meet the deadline of 1st December 2020, owner needs to provide their tenants with a statement that will depict which standards have met so far on their property. Hence as priority this statement needs to be completed and on file as a first step.

How do they get the statement? Can the owners do it themselves?

 – Harveys Advice: Yes, this statement can be done by the owners themselves, however as a property management company Harveys Papatoetoe does not advise this as the chance for error is really high. We recommend booking a contractor who is registered to certify for Healthy Home Standards and is aware of all the minor details of the legislation. There are complicated formulas involved which only they can calculate with higher accuracy eliminating error risks. The property managers at Harveys can be in touch with you to get the assessment scheduled soon if you still do not have a statement. This can be done at a small fee of $100-$150 + GST paid by the landlords depending on the property floor area. Also the property manager can take care of the notice to be provided to tenant for access to property, to conduct the assessment.

What other paperwork needs to be on file in addition to the Healthy Home certificate?

 – Harveys Advice: The records showing property complying with the standards should be filed. For occasion, if in the assessment statement draught was noted in external door, the invoice of the draught being fixed from the contractor needs to be preserved. Also you can provide the original invoice or make copies to your property manager who will file them with the healthy home statement.

What documents or changes to documents are needed to meet with deadlines?

 – Harveys Advice: Not the time to panic as we just need the assessment done and the statement.

What documents or changes to documents are needed to

 – Harveys Advice: Not the time to panic as we just need the assessment done and the statement.

How should tenants be included in the process of making the property compliant?

 – Director (Richa/Ricky Singh): Communication is the key be it tenant, landlord, or even contractors! Our property managers would communicate with the tenants to arrange time for the assessor and contractors and make them understand how important Healthy Home is.

Any advice, tips, tricks for home owners who own multiple properties to be compliant?

 – Director (Richa Singh): Our team is really well trained with all the perspectives of Healthy Homes so you can confidently rely on them through the process. We would love to bring your attention though to update you that a few banks are offering low-interest loans for Healthy Homes rectification works and if you own multiple properties this might work in your advantage by not impacting you a lot financially.

What are the penalties for not being compliant by the deadlines for Healthy Homes?

 – There is a penalty of up-to $4000 (which could hike up-to $7200) for failure to make improvements by the deadline of between 1st July 2021 and 1st July 2024 as set by government, in accordance to what is relevant for your property. There is also a penalty of $500 for not at all providing, or for providing an incorrect statement of the current level of compliance of the property.

For our overseas landlords, what should they be aware of and what all is required of them from their property managers?

 – Director (Richa Singh): Good news! There is nothing they need to worry about as they are in safe hands with our property managers managing their properties in NZ as they will already be working on it and would have sorted the assessments and quotes for them.

Any common mistakes made by people regarding Healthy Homes?

 – Director (Richa Singh): Healthy Homes is not a minor project or like DIY, especially around the calculations of heating compliance. Deciphering the heating output is done after applying really complicated formulas to affirm that they will be enough to warm spaces. If you can grasp this formula for calculating heating capacity for lounge do go ahead, otherwise just call in a professional to not waste time and money and get the precise outcomes without errors.


h = [t + v + (f × 40) ] ÷ 1000

Where the above applies:

h – Is the required heating capacity for the living room (kW)

– Is the transmission heat loss of the living room (W) calculated by another formula

v – Is the ventilation heat loss of the living room (W) calculated by another formula.

f – Is the area of the floor of the living room (m2)

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